The below outlines the policies that we ask all students to comply with when joining us for practice. 

Booking classes & workshops – class cancellations and refund policy

• All classes MUST be booked and paid for in advance online. We use TeamUp for booking into classes. You can book via our website or via the TeamUp app. There will be NO facility to drop in on the day. NO cash payments will be accepted.
• Timetabled classes can only be booked 10 days in advance. If you booked a class, but can no longer attend or are unwell, please cancel the class online. Simply login to your account online or via the TeamUp app and cancel your place.
• To allow for as many students as possible to join us, we will be enforcing a strict cancellation policy for in-studio classes. Please cancel by 6 hours prior to allow others to have an opportunity to sign up.
• Class cancellation policy is 6 hours prior to the class start time. If you do not cancel prior to this time (Late Cancel), one credit from your class pack, or your drop-in credit will be taken. There is no additional charge.
• For in-studio passes if you are an on an unlimited membership there will be a £5 late cancellation fee taken from the card on your account. Should no card be held by TeamUp, a day will be taken from your membership.
• ‘Early cancel’(up to 6 hours before class) will put the class credit back on your account.
• If for some reason the scheduled class gets cancelled by the studio, a credit on account or refund will be offered.
• Workshops can be booked as soon as they are advertised.
• Workshops must be cancelled with more than 72 hours notice to qualify for a credit to your account. Cancellation after this time means you will give up your place.